PLATFORM / AUTOMATION
From alarm to assigned job — without the email chain.
Detecting a fault is only step one. The slow, expensive part is everything after: triaging the alarm, raising the job, getting sign-off and making sure someone actually acts. Autonomy Power automates that path, so a detected fault becomes a tracked, assigned, authorised job — not another line in someone's inbox.
MONITORING AS A VALUE-ADD, NOT A COST CENTRE
How one O&M provider runs ~35 sites on a single workflow.
An operations and maintenance provider uses Autonomy Power across roughly 35 customer sites. When the platform detects a fault, it raises a ticket with the O&M team automatically, with the supporting data attached, then escalates to the end customer for approval — so rectification proceeds with sign-off already in hand and evidence on record. One structured fault-to-rectification process instead of 35 separate monitoring arrangements.
WHAT IT GIVES YOU
Automation that closes the gap between detection and action.
- Automatic fault-to-ticket handling — no manual rounds, no memory, no inbox drift
- Customer approval and evidence captured before anyone is dispatched
- Repeatable workflows that scale as sites and responsibilities grow
- Site visits driven by confirmed faults, not by the absence of information